Effective Date: 1st Dec. 2024
At Pixie Lights Candles (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (“Site”) or make a purchase. By accessing or using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
When you interact with us, we may collect personal information, including but not limited to:
- Name
- Email address
- Shipping and billing addresses
- Phone number
- Payment information (e.g., credit card details, payment processor details)
1.2 Non-Personal Information
We may also collect non-personal information, such as:
- IP address
- Browser type and version
- Device type
- Pages visited on our Site
- Time and date of your visit
- Referral sources
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your browsing experience and gather analytical data. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders
- Communicate with you regarding your orders or inquiries
- Send promotional offers and updates (with your consent)
- Improve and personalize your experience on our Site
- Analyze website usage for optimization and performance
- Comply with legal obligations
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share information with third-party vendors (e.g., payment processors, shipping companies, and email marketing services) to provide services on our behalf.
- Legal Compliance: We may disclose information if required to do so by law or if we believe such action is necessary to comply with legal obligations or protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices5.1 Access and Correction
You have the right to access, correct, or update your personal information. You may contact us at info@pixielightscandles.com to make these changes.
5.2 Opt-Out Options
You can opt out of:
- Receiving promotional emails by clicking the “Unsubscribe” link in any email.
- Cookies through your browser settings.
5.3 Data Deletion
You may request that we delete your personal information by contacting us at info@pixielightscandles.com. Please note that we may retain certain information as required by law or for legitimate business purposes.
6. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
7. Children’s Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Pixie Lights Candles
703.431.6767
info@pixielightscandles.com
Thank you for trusting Pixie Lights Candles with your personal information. We value your privacy and are committed to protecting it.