Effective Date: 1st Dec. 2024
Welcome to Pixie Lights Candles (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website (“Site”) and your purchase of our handmade candles and related products (“Products”). By accessing or using our Site, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our Site or making a purchase.
1. General Terms
1.1 By using our Site, you represent that you are at least 18 years old or have obtained parental or guardian consent to use our Site.
1.2 We reserve the right to update, modify, or discontinue any part of the Site or these Terms and Conditions at any time. Changes will be effective upon posting to the Site. Your continued use of the Site signifies your acceptance of any changes.
2. Orders and Payment
2.1 All orders placed through our Site are subject to availability and acceptance.
2.2 Payment must be made at the time of purchase via the payment methods provided on our Site. All transactions are processed securely.
2.3 We reserve the right to cancel or refuse any order if we suspect fraud or unauthorized activity.
3. Pricing and Taxes
3.1 All prices listed on our Site are in $ (US Dollars) and are subject to change without notice.
3.2 Applicable taxes, shipping fees, and other charges will be calculated and displayed at checkout.
4. Shipping and Delivery
4.1 We strive to process and ship orders within [3-5 business days] of purchase.
4.2 Delivery times may vary depending on your location and chosen shipping method. We are not responsible for delays caused by third-party carriers or unforeseen circumstances.
4.3 Shipping costs and details will be provided at checkout. Any customs duties or additional fees for international shipping are the buyer’s responsibility.
5. Return Policy
5.1 All Sales Final: Due to the handmade nature of our Products, all sales are final. We do not accept returns or exchanges.
5.2 Damaged Products: If you receive a damaged product, please contact us at info@pixielightscandles.com within 7 days of receipt. Include a picture of the damaged product, and we will be happy to send you a replacement.
6. Intellectual Property
6.1 All content on our Site, including but not limited to text, images, logos, and product designs, is the property of Pixie Lights Candles and is protected by copyright, trademark, and other intellectual property laws.
6.2 You may not reproduce, distribute, modify, or otherwise exploit any content from our Site without prior written permission from us.
7. Limitation of Liability
7.1 To the fullest extent permitted by law, Pixie Lights Candles is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of our Site or Products.
7.2 Our liability for any claim related to your purchase is limited to the amount you paid for the applicable Product.
8. Privacy
8.1 Your use of our Site is also governed by our Privacy Policy, which can be found here.
9. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Pixie Lights Candles
703.431.6767
info@pixielightscandles.com
Thank you for choosing Pixie Lights Candles. We hope you enjoy our handmade creations!